Shops

Ordering From The Studio
Tel: 415.572.2254
I accept PayPal payments or personal checks. Deposit/checks must be cleared before work begins on made-to-order/custom orders. 

Shop on Etsy.com 
"Ready to Ship" and some "Made to Order" items are listed on my Etsy shops. To purchase an item on Etsy, you will be required to sign up for a username and password on Etsy.com, unless you already have one there. Payments are normally made with credit or PayPal through the Etsy shop, or you may mail a check. 
Heather Graef Studio
Bohemian Heather Collection 
Dog and Pony Studios

Refunds
I strive to make my pieces with quality materials, and attention to detail. I generally do not offer refunds unless the item is defective, or damaged in transit. If you have questions I will make every effort to inform you about the piece before you make a payment.